Welcome to the sanctuaire website (the "Website"), operated by sanctuaire ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through the Website. By accessing or using the Website, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect various types of information when you use our Website, including:

1. Personal Information: When you make a purchase, sign up for our newsletter, or create an account, we may collect information such as your name, email address, shipping address, billing address, and payment information.
2. Browsing Information: We may collect non-personal information about your visit to the Website, including your IP address, browser type, device type, operating system, and browsing behavior. This information is used for analytical purposes to improve the functionality and user experience of the Website.
3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files that are stored on your device. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

1. Order Processing: To process and fulfill your orders, send order confirmations, and provide customer support related to your purchases.
2. Communication: To send you transactional emails, respond to your inquiries, and provide updates about your orders.
3. Marketing: With your consent, we may send you promotional emails about our products, special offers, and events. You can opt-out of these communications at any time.
4. Improvement of Services: To analyze and enhance the performance and functionality of the Website, understand user preferences, and optimize your browsing experience.
5. Legal Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights and the rights of others.

Data Sharing and Security

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with service providers who assist us in operating the Website and providing our services. These providers are contractually obligated to protect your information.

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

Your Choices

You have the right to access, update, and correct your personal information. You can also request the deletion of your account and personal information by contacting us at [contact email]. You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails you receive.

Children's Privacy

The Website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us to have it removed.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective upon posting the revised policy on the Website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us.

By using the sanctuaire website, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.